Last updated: 30 June 2026
This Privacy Policy explains how Stance Finance collects, uses, shares, and protects your personal information when you use our website and application (the "Service"). We are committed to handling your information lawfully and transparently, in line with the Protection of Personal Information Act, 2013 ("POPIA").
Please read this together with our Terms of Service. By using the Service, you agree to the practices described here.
The Service is operated by Brian Bashala, trading as Stance Finance, a sole proprietor based in South Africa (the "responsible party" under POPIA, referred to here as "we", "us", or "Stance").
For any privacy question, or to exercise your rights, contact us at support@stancefinance.co.za.
This policy covers personal information we process about users of the Service. Stance is an educational tax-information tool. It is not a registered tax practitioner, financial-services provider, or law firm, and using it does not create a professional advisory relationship. This affects the nature of the information we hold and what we do with it.
Information you give us directly:
Information we collect automatically:
Payment information:
We do not knowingly collect special categories of personal information beyond the financial details you choose to provide, and we ask that you do not upload information you do not need to store.
We use your personal information to:
Under POPIA, we process your information on the basis of: your consent (which you may withdraw); the performance of our agreement with you to provide the Service; our legitimate interests in operating, securing, and improving the Service; and compliance with the law. Where we rely on consent, you can withdraw it at any time, though this may affect your ability to use parts of the Service.
Core features of the Service use third-party artificial-intelligence providers. When you ask the advisor a question, run the smart estimator, or analyse a document, the relevant content is sent to our AI provider to generate a response, and returned to you. Under the API terms we use, this content is processed to produce your result and is not used to train the providers' models. We use AI to assist you, but its outputs are educational estimates and explanations, not professional tax advice, and may contain errors — you should verify anything material.
We do not sell your personal information. We share it only with service providers ("operators" under POPIA) who process it on our behalf, under contract and only as needed to run the Service. These currently include:
We may also disclose information where required by law, to protect our rights or the safety of others, or as part of a business transfer, in which case we will protect your information consistently with this policy.
Some of our service providers are located outside South Africa, including in the European Union and the United States. Where your information is transferred across borders, we take reasonable steps, as required by POPIA, to ensure it remains protected to a comparable standard — including by using providers that are bound by appropriate contractual data-protection terms.
We apply reasonable technical and organisational measures to safeguard your information, including encryption of data in transit, access controls that restrict your data to your own account, private storage for uploaded documents, and restricted administrative access. No system is perfectly secure, and we cannot guarantee absolute security, but we work to protect your information appropriately given its sensitivity.
We keep your personal information for as long as your account is active and as needed to provide the Service. When you delete your account, we remove your associated data — your profile, saved figures, history, conversations, and uploaded documents — from our active systems. Copies may persist briefly in routine encrypted backups before being overwritten on their normal cycle. We may retain limited information where the law requires us to.
Under POPIA, you have the right to:
You can exercise the main rights yourself in the Service: the Security & data page lets you download your data and permanently delete your account. For any other request, contact us at support@stancefinance.co.za and we will respond within a reasonable time.
If you are unhappy with how we handle your information, you have the right to lodge a complaint with the Information Regulator (South Africa). Their current contact details are published at inforegulator.org.za.
The Service is intended for adults (18 and older) and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
We use only the essential cookies needed to keep you signed in and to operate the Service securely. We do not use advertising or third-party tracking cookies.
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised policy.
For any privacy question or request, contact:
Stance Finance (Brian Bashala) Email: support@stancefinance.co.za
This Privacy Policy is provided for transparency about our data practices and does not constitute legal advice. Stance Finance is an educational tool and is not a registered tax practitioner.